Rich Gangstar Clothing Refund & Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be:

Unworn, unwashed, and in the same condition that you received it.
With original tags attached and in the original packaging.

Non-returnable items

Certain items cannot be returned, including:

Gift cards
Downloadable digital products
Intimate or sanitary wear (e.g., underwear, bodysuits, swimwear)
Final sale/clearance items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial refunds

In certain situations, only partial refunds may be granted (if applicable):

Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we’ll notify you by email of the approval or rejection of your refund.

If approved, your refund will be processed back to your original method of payment within 5–10 business days.

Late or missing refunds

If you haven’t received a refund yet:

Recheck your bank account.
Contact your credit card company (posting delays are possible).
Contact your bank (processing times vary).

If you’ve done all of the above and still have not received your refund, please contact us at [insert email address].

Sale items

Only regular-priced items may be refunded. Sale or discounted items are final sale and cannot be refunded.

Exchanges

We only replace items if they are defective, damaged, or the wrong size was sent. If you need an exchange for the same item, email us at [insert email address] and send your item to:
[insert return address].

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive store credit for the value of your return.
If the item wasn’t marked as a gift, or was shipped to the gift giver first, we’ll send the refund directly to the gift giver.

Shipping returns

To return your product, mail your product to:
[insert return address]

You are responsible for paying your own return shipping costs. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of returned items.

Refund and Returns Policy